Customer Service

How To Gain Referrals from Past Clients

One of the best ways to grow your disc jockey business is to get referrals from past clients.   Because the referring party has pre-sold your services, the new prospect is much easier to close than any cold calls.   Many DJs…

Turn Customer Complaints Into Repeat Business

It’s bound to happen.  A customer of yours is upset about some aspect of their event and they want you to fix it.  Maybe the event didn’t start on time, maybe their song selections got lost or the lighting doesn’t…