By Alan Dodson, “Wedding Wizard” Providing exemplary service comes down to taking ownership and responsibility for your relationship with your customer while exceeding customer expectations. Each and every contact is an opportunity for you to […]
By Doug Sandler “Nice Guys Finish First” I’m a fan of the Discovery series called MythBusters. Every episode Jamie and Adam (et al.) work to prove or debunk a myth (or myths) through a series […]
Telling a wedding story on Facebook and a bride from 7 years ago remembered a NIN request for Closer at her wedding where I told the guy “Sorry, don’t have it”. I knew then that […]
Just showing a small part of the process of meeting with a bride before the wedding. By the time this wedding ends in August 2016, I will have spent a total of 28-31 hours on […]
By Jerry Bazata, “Money Answer Man” DJ business owners are faced with a new and complex challenge in targeting and communicating with new clients. The increased mobility of written communication has dramatically changed the way […]
By Doug Sandler, “Nice Guys Finish First” Why they feel like they have the right to not only ruin their day but to ruin someone else’s day is beyond me. And for what reason? Often […]
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