By Rick Brewer – “Get More Brides” As wedding DJs and professionals, our clients often come to us with unknown expectations. This happens mainly because they have little or no experience buying what we sell. You know what to expect…
Customer Service
Providing Exemplary Customer Service
By Alan Dodson, “Wedding Wizard” Providing exemplary service comes down to taking ownership and responsibility for your relationship with your customer while exceeding customer expectations. Each and every contact is an opportunity for you to impress your customer and deliver…
Myths Busted: Great Customer Service Starts Here
By Doug Sandler “Nice Guys Finish First” I’m a fan of the Discovery series called MythBusters. Every episode Jamie and Adam (et al.) work to prove or debunk a myth (or myths) through a series of experiments involving trial and…
DJ Tips in under a minute: Clients Remember Everything
Telling a wedding story on Facebook and a bride from 7 years ago remembered a NIN request for Closer at her wedding where I told the guy “Sorry, don’t have it”. I knew then that my bride would not be…
The Time Involved in a Wedding by a DJ
Just showing a small part of the process of meeting with a bride before the wedding. By the time this wedding ends in August 2016, I will have spent a total of 28-31 hours on the wedding (meetings, driving, setting…
Effective Communication with Clients
By Jerry Bazata, “Money Answer Man” DJ business owners are faced with a new and complex challenge in targeting and communicating with new clients. The increased mobility of written communication has dramatically changed the way in which we present the…