Customer Service

Top 5 Traits of Successful Mobile DJs

By Stacy Zemon: Let’s say, hypothetically, that you have competitors in your marketplace, and that the economy isn’t booming.  Still, you’re a talented mobile entertainer and you want the success of your business to reflect this fact.  How can you…

The “WOW” Factor – Create It Every Time!

by Alan Dodson, Editor in Chief How do you stand out in a market that is filled with low-priced and inexperienced DJs?  “WOW” your clients at every opportunity, that’s how! Let’s face it, the one thing we all want to…

A Great Resource to Share with Your Wedding Clients

This if a follow up post from the inside scoop on Google Docs and an excellent wedding template collection. What a great resource to share with our wedding clients! It’s just one more way to add value to the services we…

“Bridezilla”? Really?

It’s her wedding day and she’s determined to be the star of the show. A neurotic, perfectionist and control freak, she’s not about to let anyone or anything stand in her way. The way she figures it, it’s her day,…

Customer Service is a Feeling

Have you ever tried to make a purchase at a store and faced a cashier who was more interested in continuing their conversation with another employee than serving you? Have you ever been unable to reach a live person at…

Video: Taking Requests at Wedding Receptions by Marvelous Marvin

This professionally trained radio and mobile DJA DJ gives tips for taking advance and on-the-spot requests at events.