by Alan Dodson
How do you stand out in a market that is filled with low-priced and inexperienced DJs? “WOW” your clients at every opportunity, that’s how!
Let’s face it, the one thing we all want to be is unforgettable. If you’re not making a positive and lasting impression then it might be time to add some [...]
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Category Archives: Customer Service
The “WOW” Factor – Create It Every Time!
A Great Resource to Share with Your Wedding Clients
In a recent post by Alan Dodson – The Wedding Wizard, he gave us the inside scoop on Google Docs excellent wedding template collection.
What a great resource to share with our wedding clients! It’s just one more way to add value to the services we DJs provide, which contributes to happy brides and future [...]
“Bridezilla”? Really?
It’s her wedding day and she’s determined to be the star of the show. A neurotic, perfectionist and control freak, she’s not about to let anyone or anything stand in her way. The way she figures it, it’s her day, dammit, and everybody else had better get on board.
Meet Bridezilla, difficult, unpleasant and [...]
Customer Service is a Feeling
Have you ever tried to make a purchase at a store and faced a cashier who was more interested in continuing their conversation with another employee than serving you? Have you ever been unable to reach a live person at a company to help resolve an important issue? You leave your phone number in [...]
Video: Taking Requests at Wedding Receptions by Marvelous Marvin
This professionally trained radio and mobile DJA DJ gives tips for taking advance and on-the-spot requests at events.
10 Ways to Get Tipped Without Asking
Who among us hasn’t experienced both of these scenarios? #1 – You bend over backwards to please a client and are offered only a sincere thank you at the end of the night. #2 – Something goes wrong during an event and you expect nothing but instead are handed a $100 bill by a smiling groom.
One [...]
How To Gain Referrals from Past Clients
One of the best ways to grow your disc jockey business is to get referrals from past clients. Because the referring party has pre-sold your services, the new prospect is much easier to close than any cold calls. Many DJs find that after a couple of years, the most significant percentage of their business comes [...]
