Customer Service

Event Planning Software for DJs

By Chase Jewell For DJs, there are so many options for a planning system. A lot of DJs are still using paper documents for their...

Venue or Client?

by Neil Smith the DANDY DJ If you've been around this game for any amount of time, odds are this has happened to you. You...

GRATIENCE - The Most Important Thing To Pack!

Dishin’ With Dandy! By Neil Smith the Dandy DJ Every DJ has their golden tip on what to pack! Some will tell you it’s an extra...

Sour The Milk!

DISHIN’ WITH DANDY - by Neil Smith the Dandy DJ The old saying is true - TIME IS MONEY! I’ll even take this a few...

4 Actions to Keep a Customer for Life

By Doug Sandler, "Nice Guys Finish First" Think about the last exceptional customer service experience you had and what it was that made the experience...

How Wedding DJs Can Exceed Client Expectations

By Rick Brewer – “Get More Brides” As wedding DJs and professionals, our clients often come to us with unknown expectations. This happens mainly because...

Providing Exemplary Customer Service

By Alan Dodson, "Wedding Wizard" Providing exemplary service comes down to taking ownership and responsibility for your relationship with your customer while exceeding customer expectations. Each...

Myths Busted: Great Customer Service Starts Here

By Doug Sandler "Nice Guys Finish First" I’m a fan of the Discovery series called MythBusters. Every episode Jamie and Adam (et al.) work to...

DJ Tips in under a minute: Clients Remember Everything

Telling a wedding story on Facebook and a bride from 7 years ago remembered a NIN request for Closer at her wedding where I...

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