BUSINESS

4 Actions to Keep a Customer for Life

By Doug Sandler, “Nice Guys Finish First” Think about the last exceptional customer service experience you had and what it was that made the experience so incredible. Exceptional experiences are usually created because of the […]

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Customer Service

Providing Exemplary Customer Service

By Alan Dodson, “Wedding Wizard” Providing exemplary service comes down to taking ownership and responsibility for your relationship with your customer while exceeding customer expectations. Each and every contact is an opportunity for you to […]